20230809_PCC_Web_Banners_building.
Student Appeals & Grievances
Non-Discrimination

Pamlico Community College does not discriminate in its educational programs, activities, admission, or employment on the basis of sex, age, disability, race, color, national origin, sexual orientation or religion. Title IX and U.S. Department of Education regulations require that the College not discriminate on the basis of sex.

For information about Title IX for employees, contact Lee Tillman, Vice President of Financial Services, at ltillman@pamlicocc.edu or 252-249-1851, ext. 3003. For Section 504 information and Title IX for students, contact Mr. Jamie D. Gibbs, Vice President of Student Services, at jgibbs@pamlicocc.edu or 252-249-1851, ext. 3021.

Non-Discrimination Student Appeals and Grievances Policy

A student grievance exists when a student claims that a violation or a misinterpretation of a Pamlico Community College policy, procedure, or practice has occurred.

A student filing a grievance should follow the procedures outlined in the online college catalog (pages 60-61).

Student Complaint Process

In compliance with state regulations and by rules promulgated by the U.S. Department of Education, The University of North Carolina is committed to a student complaint process that is fair, timely, and effective. This policy establishes a process by which students can initiate complaints against a post-secondary institution offering programs in the state of North Carolina when all other forums at the institutional level have been exhausted. The University of North Carolina System Office, acting as the clearinghouse for complaints concerning post-secondary institutions that have been duly authorized to operate within the State of North Carolina, will act upon those complaints within its purview and forward those that are not to the appropriate agency.

If you have any questions about the complaint process, please contact our Vice President of Student Services, Jamie Gibbs, at jgibbs@pamlicocc.edu or 252-249-1851, x 3021.

Complaints Against UNC Constituent Institutions

The North Carolina General Assembly established the University of North Carolina Board of Governors as the body responsible for the oversight of the University of North Carolina, its constituent institutions and other post-secondary institutions licensed within the state of North Carolina.

The Board of Governors has formal and informal involvement with, and control over, the complaints and appeals that arise at its constituent institutions. In addition to direct involvement, the Board of Governors has also delegated authority to the constituent institutions and President to receive complaints and act on them accordingly.

Student complaints are routinely resolved at the institutional level. If there is no specific policy to appeal to the University of North Carolina Board of Governors, the President’s staff at UNC System Office maintains an open student complaint process “to review and appropriately act on complaints concerning the institution”. Students from all constituent institutions may utilize the application form provided by the UNC System Office of Post-Secondary Education Complaints to submit these complaints.

Complaints against Licensed Institutions, 36 Privates and Community Colleges

Complaints received against post-secondary institutions licensed within the state of North Carolina, state community colleges, and the 36 privately held institutions will be forwarded to the appropriate agency for action. Students may utilize the application form provided by the UNC System Office of Post-Secondary Education Complaints to submit these complaints for processing.

Student Complaint Process

1. Have you filed a complaint at your institution? If yes, proceed to the next step. If not, please refer back to your institution’s complaint process. You must exhaust all opportunities for resolution with the appropriate persons at your institution before filing a complaint with the University of North Carolina System Office.

2. Using the student complaint web portal, submit all relevant information and supporting documentation regarding your complaint. 

Or you may mail your complaint to:

North Carolina Post-Secondary Education Complaints
223 S. West Street, Suite 1800
Raleigh, NC 27603

3. Once received by the UNC System Office office, complaints will be forwarded to the appropriate area for action:

    a. Complaints against any of the 17 UNC constituent institutions will be forwarded to the Office of Student Affairs at the UNC System Office.
    b. Complaints against any of the 58 state community colleges will be forwarded to the North Carolina Community College System.
    c. Complaints against any independent colleges and universities exempt from the Board of Governor’s licensure requirements will be forwarded to the North            Carolina Department of Justice.
    d. Complaints against any non-public or out-of-state institutions licensed by the Board of Governors will be forwarded to the Licensure Division at the UNC              System Office.
    e. Complaints against out-of-state institutions duly authorized to operate within the state of North Carolina will be forwarded to the
         Licensure Division of UNC System Office.

4. Students will be notified of the investigation results and/or resolution of the complaint.

More information regarding State Authorization.

Skip to content